"Thanks for all your help with the final cleans since last summer. You guys do a great job working around the sub-contractors and dealing with unexpected requests. As you know, I called around for quotes the first time we used you guys and yours seemed a little too good to be true, but it wasn’t. You keep making my customers happy, and that makes me happy!"
“We’re not just removing dirt – we’re adding value!”
What makes Pinnacle Plus different from your competition?
The answer is simple: We’ve created a culture within our company that dictates customer satisfaction is our top priority; and there’s just no compromising on that priority. It is the driving force behind all aspects of our business – from our pricing and satisfaction guarantee to our quality assurance measures. But the truth is it starts with our hiring.
Pinnacle Plus Services has developed a staffing strategy that is unique to the industry. Like other companies, we seek to hire experienced people who enjoy cleaning, but we also look for folks that understand satisfying the customer is just as important to their job as cleaning. It requires a different way of thinking: It’s the difference between, “My work is finished when the cleaning is done.” and “My work is completed once I know the customer is satisfied with the service I provided today.” Cleaning is, of course, the means to the end, but the goal is making the customer happy.
YOUR HOMETOWN TEAM
Founded in 1999, we've been serving the St. Louis, St. Charles and surrounding areas for over 15 years.
"Pinnacle Plus has great, friendly customer service. The lady who cleans our home is punctual, sweet with our kids, and smart. Best of all, the house shines when she’s done. The service is affordable, and frees up so much time for me. My only regret is not hiring them sooner."